NABS Advice Line - 0800 707 6607
Advice Line: 0800 707 6607

Advice Line

A confidential chat with one of our unbiased advisors could help make life’s difficult decisions a little bit easier to make.

We regularly field calls on a whole host of workplace and personal subjects, including:

  • Anxiety and stress
  • Bereavement
  • Bullying and harassment
  • Contractual queries
  • Discrimination
  • Freelancing
  • Grievances
  • Disciplinary issues
  • Ill health
  • Maternity and paternity
  • Money management
  • Redundancy

Calling the NABS Advice Line

Anyone in the industry is able to make use of our Advice Line service; whether you’re brand new to the industry or been in it for a while; an HR or a CEO. If you’d like help with any of the above or similar, give us a call on 0800 707 6607 between 9am – 5.30pm or email support@nabs.org.uk for tailored advice and guidance, whatever your level or experience. We aim to respond to all calls and emails within 48 hours

NABS Support Bot

You can also chat with the NABS Support Bot for 24/7 guidance, advice and support

How NABS has supported people in our industries

Read a selection of our recent case studies.

Privacy

We are committed to protecting and respecting your privacy. Read our privacy and confidentiality policy.

 

NABS is a Helplines Community subscriber of Helplines Partnership, the membership body for organisations that provide information, support or advice via phone, email, text or online. 


Signposting

Our Advice Line can also signpost you towards specialist organisations that can help you with specific issues. Some examples are below:

ADDICTION

Drinkline 0300 123 1110 (weekdays 9am – 8pm, weekends 11am – 4pm.)

Offer free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else`s drinking regardless of the caller`s age, gender, sexuality, ethnicity or spirituality.


Alcoholics Anonymous (AA)

0800 9177 650

A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.   Its “12-step” programme involves getting sober with the help of regular support groups.


Frank

0300 123 6600

Offers friendly, confidential drug advice to users and their families and friends


Al-Anon Family Groups

020 7403 0888

Offer support and understanding to the families and friends of problem drinkers, whether they’re still drinking or not.


Adfam

Work with families affected by drugs and alcohol. They operate an online message board and database of local support groups.


NHS Alcohol Support

Provide immediate information about NHS support.  They say “Realising you have a problem with alcohol is the first big step to getting help.”


DrugFAM

0300 888 3853

Run a free helpline and provide a lifeline of safe, caring and professional support to families, friends and carers who are struggling to cope with the nightmare of a loved one’s addiction to drugs or alcohol.


Families Anonymous

Help the family and friends of people with a current, suspected or former drug problem by providing mutual support and offering a forum where experiences and anxieties can be shared.


Gamblers Anonymous

0330 094 0322

Offer an information line, chatroom and forum, as well as meetings where you can meet and share experiences with others experiencing similar challenges.


GamCare

0808 8020 133

Offer a 24/7 helpline, digital chat options and forums, plus helpful online resources for supporting yourself or someone else


We Are With You

A charity providing free, confidential support to people experiencing issues with drugs, alcohol or mental health.

BEREAVEMENT

Cruse Bereavement Care

0808 808 1677

Offer support, advice and information to children, young people and adults when someone dies.


Bereavement Advice Centre

0800 634 9494

There are many practical issues to manage when someone dies. Bereavement Advice Centre supports and advises people on what they need to do after a death.


Survivors of Bereavement by Suicide

0300 111 5065

Exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.


Samaritans

116 123

Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.


NHS – Live Well

Bereavement information and support services


MIND – Bereavement information

Provide advice and support to empower anyone experiencing a mental health problem. Explanation of the variety of effects from bereavement


Child Death Helpline

0800 282 986

Offers support to anyone affected by the death of a child of any age, under any circumstances, however recent or long ago.


Child Bereavement UK

0800 02 888 40

Supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.


ACAS

Provide information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems. Provide a range of factsheets including Managing Bereavement in the Workplace

DEBT AND FINANCIAL MANAGEMENT

Stepchange

0800 138 1111

Provide expert, tailored advice and practical solutions to problem debt.


Money Helper

0800 138 7777

Free and impartial money advice, set up by the government.


National Debtline

0808 808 4000

Advice you can trust.


Debt Advice Foundation

0800 043 40 50

A specialist debt charity offering free, confidential advice on any aspect of debt.


Citizens Advice

Provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.  Cover advice and information on managing your money including debts, borrowing, pensions, loans, insurance etc.


Unbiased

0800 023 6868

They hold the largest database of FCA approved financial and mortgage advisers in the UK. Connecting millions to great advice, Unbiased is the leading advice marketplace in the UK.


Gov.uk – Make Money Claim Online

The best place to find government services and information.  Information on how to take court action against someone if they owe you money and won’t pay you back.


Shelter

England: 0808 800 4444

Scotland: 0808 800 4444

Helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. Including advice and information on how to manage mortgage or rent arrears and prevent repossession or eviction.


Age UK – Equity Release

Information and advice on anything from health to housing.  Provide independent advice and information including how you can use your home to generate income.


The Pensions Advisory Service

0300 123 1047

Offer free and impartial guidance to people with workplace and personal pensions.


PensionWise Gov.uk

Free and impartial government guidance to help you understand what you can do with your pension pot.

 

DISCRIMINATION: SUPPORTING YOUR MENTAL HEALTH

Specialist mental health support for those impacted by racism

Helpful resources compiled by NABS to support the mental health of those who have been impacted by racism

 

SUPPORT FOR SURVIVORS OF DOMESTIC ABUSE

National Domestic Violence Hotline

0808 2000 247

A national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Run by Women’s Aid and Refuge.


Women’s Aid

0808 2000 247

Working together to provide life-saving services and build a future where domestic violence is not tolerated. Providing support and expert guidance to survivors, their friends and families and professionals about domestic abuse.


Refuge

0808 2000 247

Offers a range of services which gives women and children access to professional support whatever their situation. Along with support and expert guidance, provide a network of refuges across the country


National Centre for Domestic Violence

0800 970 2070

Provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation


Shelter

England: 0808 800 4444

Scotland: 0808 800 4444

Provide people with the best possible help to solve their housing problems.


Men’s Advice Line

0808 801 0327

Help and support for male victims of domestic violence. Run by Respect.


Respect

0808 802 4040

Keeping victims safe by working with perpetrators.  UK membership organisation for work with domestic violence perpetrators, male victims and young people.

 

HOUSING ISSUES

Shelter

England: 0808 800 4444

Scotland: 0808 800 4444

Provide people with the best possible help to solve their housing problems.


Crisis

0808 800 4444

Signpost to housing agencies that may be able to help.  Including information about your local council’s housing responsibilities for both private and council housed residents


Citizens Advice

Provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Including information on renting, buying, mortgages, problem neighbours and equity release.

MENTAL HEALTH AND WELLBEING

Rethink Mental Illness

0300 5000 927

Their goal is a better life for everyone affected by mental illness. Providing information about local support groups, advice lines, housing issues, therapy and so on.


MIND

0300 123 3393

Provides information about local support services along with tips on how to manage a mental health problem.


Campaign Against Living Miserably (CALM)

0800 58 58 58

Believe that if men felt able to ask for and find help when they need it then hundreds of male suicides could be prevented.


Sane

0300 304 7000

Sane work to improve quality of life for anyone affected by mental illness.


Samaritans

116 123

Contact Samaritans, in your own way and off the record, about whatever’s getting to you.


Headspace

Meditation made simple. Applies mindfulness and meditation on the go.


Together

For Mental Wellbeing.  People with mental health issues have the right and the abilities to lead independent, fulfilling lives as part of their communities. Provide a wide range of mental health services.


NHS Mental Wellbeing Five Steps

Evidence suggests there are five steps we can all take to improve our mental wellbeing. If you give them a try, you may feel happier, more positive and able to get the most from life.


BACP Register

A public record of therapists who have met our standards for registration.

 

SEXUAL HARASSMENT

Specialist support if you have experienced sexual harassment

A list of support organisations that offer specialised support to those who have experienced sexual harassment.

SEPARATION AND DIVORCE

Relate

0300 100 1234

Offer a range of services to help you with your couple and family relationships, whether you’re young or old, straight or gay, single or in a relationship. If a couple are separating, Relate helps the process to be as smooth as possible.


Money Advice Service

0800 138 7777

Free and impartial money advice, set up by government.  They have a specific page about managing your finances if you’ve been co-habiting and are now separating.


OnlyMums

A national online support and signposting service for parents who are going through or been through separation/divorce. They offer access to a Free Legal Panel along with plenty of other supporting information about many issues facing single Mums.


OnlyDads

A national online support and signposting service for parents who are going through or been through separation/divorce. They offer access to a Free Legal Panel along with plenty of other supporting information about many issues facing single Dads.


Gingerbread

Provide expert advice, practical support and campaign for single parents


Shelter

England: 0808 800 4444

Scotland: 0808 800 4444

Helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services.


Family Lives

0808 800 2222

The best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. They offer support on a breadth of family matters, including divorce/separation.


 

NSPCC

Childline: 0800 1111

Make sure children get the right support. They provide advice on talking about difficult topics including separation and divorce.


 

Young Minds

0808 802 5544

Committed to improving the emotional wellbeing and mental health of children and young people. They provide information about the effect of separation and divorce on children and how to manage it, along with a Helpline for parents.


The Law Society

Find a Solicitor is a free service for anyone looking for information about organisations or people providing legal services in England and Wales that are regulated by the Solicitors Regulation Authority (SRA).

“Following a redundancy, I spoke to various members of the NABs support team to get advice on my situation and sense check responses to the agency. The team was able to pick up my case seamlessly between each other, meaning that everyone was aware of my case and could respond appropriately. I found the team to be courteous, empathetic, and very knowledgeable, and whilst my situation meant that there wasn’t much of a case for me to push, I feel confident that I did everything I could to ensure the best possible outcome. To anyone unsure about a situation with their employer, I would highly recommend speaking to NABs.”

“I am hugely impressed by NABS and value their insight, calming reason and support.”

“Just a short message to say a huge thank you for your support and kindness during our call today.”

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